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By Stephen Lax (eds.)

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Cambridge, MA: Harvard University Press. Berelson, R. F. N. Stanton (eds), Communications Research, 1948–49. New York: Duell, Sloan and Pierce. html, March 1999. Dutton, Elberse, Hong and Matei 31 Boston Globe (1998) ‘Pager users cope after satellite zap’, 21 May, p. A1. Cane, A. (2000) ‘Sales of mobile phones at record’, Financial Times, 6 January. Circuits (1998) ‘Only disconnect (for a while, anyway)’, 25 June, D1. , McCombs, M. and Roberts, D. (1978) Television and Human Behavior. New York: Columbia University Press.

Moreover, as dependence grows on the technology, problems of back-up and security become greater. Investment in new organizational and technical skills is necessary, requiring even more expenditure. For the less skilled user, logging on to the internet requires lengthy connection time, particularly if specific information is being sought in a database or online conferencing is taking place. Running costs may become very high. It is also important to ensure that the skills people obtain are those that maximize interactivity and participation in order to overcome the problem of passivity.

2000) ‘Sales of mobile phones at record’, Financial Times, 6 January. Circuits (1998) ‘Only disconnect (for a while, anyway)’, 25 June, D1. , McCombs, M. and Roberts, D. (1978) Television and Human Behavior. New York: Columbia University Press. , Kling, R. L. (1982) Computers and Politics. New York: Columbia University Press. de Sola Pool, I. (1983) Technologies of Freedom. Cambridge, MA, and London: Belknap Press of Harvard University Press. H. ) (1996) Information and Communication Technologies – Visions and Realities.

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